EXL Service reviews

3.5

60% would recommend to a friend

(8,145 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jun 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Company has many great, knowledgeable people in the industry. Company pays on the higher end of the pay scale. Ability to work remotely.

Cons

Awful management. No training. Communication and collaboration lacks. Reality doesn’t match company “values”. No work life balance. A lot of stress and work too many hours to get the work done. Expect employees to work weekends and a lot of extra hours on short notice. A lot of pressure to get work done and only report a 40 hour work week so management can stay within their budget. They over work employees with little appreciation. Prepare to give up your life here.

Viewing 31 - 33 of 8,145 Reviews

Glassdoor has 8,378 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.