EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Dec 3, 2025

Review

Recommend
CEO approval
Business Outlook

Pros

Good with culture good work life balance

Cons

Logistics routing are the worst

3.0
Dec 1, 2025

Okay place to work remote

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work is valuable to me.

Cons

No promotions or pay increases.

Viewing 343 - 345 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.