EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Oct 29, 2025

Good Work Culture

Recommend
CEO approval
Business Outlook

Pros

Good Work Culture and support

Cons

Financial growth is very slow

2.0
Oct 29, 2025

Fast paced.

Recommend
CEO approval
Business Outlook

Pros

You can take responsibilities by yourself.

Cons

There will some access issue to explore.

3.0
Oct 29, 2025

Okay place to work

Recommend
CEO approval
Business Outlook

Pros

Semi-flexible schedule, good lower management team

Cons

Workload at times, no trainings for older employees for new tasks, hard to get promoted, lack of manager support, low pay

Viewing 394 - 396 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.