EXL Service reviews

3.5

60% would recommend to a friend

(8,145 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,145 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

I was able to negotiate very good offer. WFH given

Cons

Stupid leadership who doesn’t treat you like humans. Leaders neither have domain knowledge nor technical expertise. God knows how they are leaders. Was made to work even on holidays and national holidays too.

Viewing 40 - 42 of 8,145 Reviews

Glassdoor has 8,378 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.