EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- work from home / hybrid options are available - Availability of a lot of projects/ very little benching time if you are a new joiner.

Cons

- Salary increments - Slow career growth / promotions - uneven work hours (depends on client company)

5.0
Oct 15, 2025
Recommend
CEO approval
Business Outlook

Pros

It was a great experience

Cons

Limited career growth and exposure

Viewing 424 - 426 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.