EXL Service reviews

3.4

59% would recommend to a friend

(8,164 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Oct 12, 2025
Recommend
CEO approval
Business Outlook

Pros

This is a Remote position.

Cons

India Team: Brutal work hours: Scheduled 12pm-10pm but regularly work until 2-3am, especially during quarter-end No real work-life balance: Despite CFO saying "don't work weekends," VPs push weekend work anyway Leadership disconnect: Management sends mixed messages about workload expectations Unsustainable for UK timing teams: Extended late-night hours are particularly exhausting Quarter-end chaos: Already long days stretch into 15-17 hour shifts routinely

3.0
Oct 11, 2025

No growth

Recommend
CEO approval
Business Outlook

Pros

You will work in US healthcare industry so domain knowledge will be more compared to technical growth pretty much excel for 90%.

Cons

Little to no techincal growth

4.0
Oct 11, 2025
Recommend
CEO approval
Business Outlook

Pros

work life balance. Healthy Environment

Cons

No cons in working at EXL

Viewing 433 - 435 of 8,164 Reviews

Glassdoor has 8,397 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.