EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Oct 8, 2025

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours and good people

Cons

Sometime meetings can stretch till night for us clients

3.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance, management, learning opportunity, leaders, training

Cons

Salary, compensation, no reasoned based learning, hierarchy, HR

4.0
Oct 7, 2025

Nice

Recommend
CEO approval
Business Outlook

Pros

Nice company, work life balanced, but monetary benefits are not upto the expectations

Cons

Poor increment structure, need to correct promotion structure

Viewing 442 - 444 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.