EXL Service reviews

3.4

59% would recommend to a friend

(8,165 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Oct 1, 2025

Toxic

Recommend
CEO approval
Business Outlook

Pros

- Competitive Salary - Incentives - Work Life Balance

Cons

- Bad higher boss, will shout at subordinates in front of other people when pressured by his higher ups - Toxic team mates when in production

3.0
Oct 1, 2025

Getting on projects

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They do work with newer technologies and try to do some innovative things

Cons

Lack of transparency on timeline to find a project

4.0
Oct 1, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good company with stability. Working in future ready tech.

Cons

Leadership needs direction wrt engagement

Viewing 457 - 459 of 8,165 Reviews

Glassdoor has 8,398 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.