EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Aug 29, 2025

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Great Job security. Cab service depends on Location.

Cons

No Transparency from management. Dont expect promotions especially for associate level.

2.0
Aug 28, 2025

Non

Recommend
CEO approval
Business Outlook

Pros

Nothing much to say. Bad apples are everywhere

Cons

Long hours You’ll be taken serious from AVP and Above

Viewing 523 - 525 of 8,170 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.