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      EXL Service

      Engaged Employer

      EXL Service Senior Associate reviews

      3.1

      57% would recommend to a friend

      (240 total reviews)
      avatar

      Rohit Kapoor

      71% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Sr. Associate employees have rated EXL Service with 3.1 out of 5 stars, based on 240 company reviews on Glassdoor. This indicates that most Sr. Associate professionals have a good working experience there. EXL Service is rated in line with the average (within 1 standard deviation) by Sr. Associate professionals compared to other employers within the Management & Consulting industry (3.7 stars).

      Reviews by job title

      240 reviews
      3.0
      Feb 25, 2026

      Salary

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance in there.

      Cons

      The salary pay if way low and limited growth opportunities.

      4.0
      Nov 24, 2025

      MBA | 4+ Years in US Mortgage & Auto Insurance Operations

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Partnered with Hartford (US Client) to redesign the policy renewal process, cutting processing time by 15%. Gathered and documented requirements for system enhancements, ensuring 100% alignment with client needs. Conducted audits on mortgage/ auto insurance transactions, reducing processing errors by 18%. Monitored and reviewed team deliverables, implementing process corrections that boosted accuracy rates by 22%. Trained and mentored junior analysts on best practices, improving first-time-right accuracy by 25%.

      Cons

      No cons of my previous company.

      3.0
      Aug 22, 2025

      Ok ok

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance work environment is good

      Cons

      Salary is the main problem here

      Viewing 4 - 6 of 240 Reviews
      Related searches: EXL Service Sr. Associate jobs | EXL Service Sr. Associate salaries | EXL Service benefits | EXL Service Sr. Associate interviews
      EXL Service reviewsEXL Service Sr. Associate reviews

      Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.