EXL Service reviews

3.4

60% would recommend to a friend

(8,181 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work culture, Balance between work and life. Peers are good, they do hire from IITs. You get a good team of hard and smart pofessionals who just joned as freshers.

Cons

Leadership can be a bit more strong and shpuuld working on a better vision. Pay is less as compared to market.

1.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Feels like Sarkari Naukri. So basically you will get salary each month even you are on bench that is the only pros I can think of.

Cons

Too many:- 1. No growth 2. Mostly not good projects 3. Extreme politics 4. Toxic culture 5. Bad policies for employees, no such thing as office parties or any other perks for being exl employee

Viewing 661 - 663 of 8,181 Reviews

Glassdoor has 8,415 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.