EXL Service reviews

3.5

60% would recommend to a friend

(8,187 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
May 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Not much pros to tell.

Cons

Pathetic managers , employees are just resources and are good untill they are making profit from them. You can't say no to them otherwise be ready for mental harassment. Weak management centric HR team. No job rotation policy. No technical trainings for everyone.

4.0
May 24, 2017

EXL Service Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Skilled, talented professionals Positive work environment Financially strong

Cons

Some regions growing faster than others

2.0
May 22, 2017

Proceed with caution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It is very relaxed, but not everyone has this luxury. Many of us are forced to compensate for those that take advantage.

Cons

The benefits are not great. Many people who married tend to use their S/O's benefits. Diversity is non-existent. Management is filled with Indian makes and very examples of any other type of nationality. People do not believe in sticking to deadlines here, not even when senior management demands a deliverable! There are meetings for everything.

Viewing 7444 - 7446 of 8,187 Reviews

Glassdoor has 8,421 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.