EXL Service reviews

3.4

60% would recommend to a friend

(8,181 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jan 5, 2017

Not good enough to build your career

Recommend
CEO approval
Business Outlook

Pros

Used to have a good work environment as well as management. Used to employee centric company.

Cons

Pathetic salary structure. Appraisal not good. Management spends more time on R & D on how to save cost to the company at employees expense.

1.0
Jan 3, 2017

Worst company to work for

Recommend
CEO approval
Business Outlook

Pros

Joining promises are top class. I joined this company 2 times. First time for three years as an Associate, done so much hard work, get lots of appreciations, but no promotions. I left this company and joined Moody's for next two years. In two years I took two promotions. Then I joined EXL again as Manager, and five years down the line still manager, no growth at all.

Cons

Growth and promotions processes are not transparent. I have seen a person who joined with me at same designation is now senior manager. And the reason is that he has left job for other company for 1 year and rehired as a Senior Manager :). So if you need a promotion in this company, leave this company for around a year or two and then join back to seniors positions.

4.0
Jan 2, 2017

Good Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership is helpful and supportive. Projects are learning. AIM projects Learning wrt. Process. No learning on competency development.

Cons

Work life balance is pathetic. One can work 24hrs and will still get more work with no recognition. Cost saving measures everywhere.

Viewing 7513 - 7515 of 8,181 Reviews

Glassdoor has 8,415 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.