Is EXL Service a good company to work for?

EXL Service has an overall rating of 3.4 out of 5, based on over 8,414 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at EXL Service to a friend and 60% have a positive outlook for the business. The best reviews about EXL Service have been left by employees working as Analytics Consultant , Lead Assistant Manager and Senior Manager .

Does EXL Service pay their employees well?

According to anonymously submitted Glassdoor reviews, EXL Service employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at EXL Service. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at EXL Service?

60% of EXL Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EXL Service 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at EXL Service?

Business Analyst (551) , Assistant Manager (507) , Consultant (374) , Lead Assistant Manager (335) , Manager (281) , Senior Consultant (253) , Senior Associate (231) , Associate (228) , Senior Business Analyst (197) , Senior Executive (188) , Executive (164) , Senior Manager (164) , Project Manager (145) , Analyst (124) , Customer Service Representative (117)

What are the pros of working at EXL Service according to real employee reviews?

"Work Life balance is good but also depends on the team and the client that you are working with" ((in 941 reviews)); "Work culture is good and nobody disturbs you if you deliver your work on time." ((in 281 reviews)); "Work environment good and nice" ((in 180 reviews)); "Good people and a good" ((in 179 reviews)); "life balance is good Work from home benefits is there" ((in 148 reviews))

What are the cons of working at EXL Service according to real employee reviews?

"Salary is very low apart from the process of rbs plus cab service should be for both sides." ((in 603 reviews)); "Poor management and lack of project coordination." ((in 357 reviews)); "Low pay for skills required and work can be mundane" ((in 184 reviews)); "Low Compensation and Salary which can be demotivating" ((in 92 reviews)); "Too much office politics that growth becomes selective" ((in 46 reviews))

What are employees saying about EXL Service layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EXL Service layoffs and their outlook for job security at EXL Service in 2026.

What are the top reviewed EXL Service locations?

New York , Jersey City , Hartford , Denver , Tampa , Houston , Los Angeles , Jacksonville , Chicago , Chico , Pittsburgh , Dallas , Overland Park , Boston , Phoenix , Sacramento , Lambertville , Richmond , Chandler , San Diego , San Francisco , Philadelphia , Columbia , Atlanta , Newark , Kansas City , Lees Summit , Albany , Charlotte , Raleigh

EXL Service reviews

3.4

60% would recommend to a friend

(8,180 total reviews)

Rohit Kapoor

77% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews

1.0

Nov 15, 2016

Senior Accountant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Best company for starters or students.

Cons

Very restrictable company - you can not be in the production area with your cell phone and your personal staff. The salaries are low and this is the main reason to have so many leavers

4.0

Nov 13, 2016

A very Good Company to work in Analytics

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Please refer the below pointers - 1. The company ethics, security & compliance policies are too good. 2. Management Support is highly visible and at the same time gives you complete flexibility if you are highly client focus and good team manager. 3. Employee Centric policies and HR involvement is fun! 4. Senior management (VP's) are friends and highly supportive. 5. Consultative assignments are the best to work with.

Cons

The pros outweigh's the cons. Also, below are the assumptions which may be wrong but thought to highlight. 1. The Company is too big (Above 20K employees worldwide and located at various locations), thus you feel lost once you are outside your team/domain, as naturally it takes time to mingle with, most of the loads/responsibilities are on VP's head. 2. At the time of my joining, I felt that the company is too much involved in Merger's & Acquisition's. I understand the business propositions, but different culture and work minimizes access and hence I felt little lost as your roles & responsibilities are too limited with your client only.

1.0

Nov 9, 2016

Worst company

Associate

Recommend

CEO approval

Business Outlook

Pros

- Friendly manager -Seriously it is one of worst company, Securities earn more than employees. -Please do not join this company

Cons

- Overload work -Overtime work - Begg for leaves -Very less salary

Viewing 7537 - 7539 of 8,180 Reviews

Jobs at EXL Service

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EXL Service

EXL Service reviews

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Senior Accountant

A very Good Company to work in Analytics

Worst company

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