EXL Service reviews

3.5

60% would recommend to a friend

(8,185 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Mar 1, 2018
Recommend
CEO approval
Business Outlook

Pros

- Client location (Almost all projects) - I'm thinking so hard to write pros for this employer but i fail to identify any.

Cons

- No work life balance (Client centric) - No leaves will be granted because of huge client billability - Worst HR behavior - More deductibles from salary - Poor yearly hikes - Final settlement will take ages to get settled

5.0
Feb 28, 2018

Good Organisation

Recommend
CEO approval
Business Outlook

Pros

Growth Opportunities, Flexibility on role and location, management approachability

Cons

Very hierarchical, top heavy/focus organization. Lot of tenured senior staff at leadership are obstruction to innovation and allow new joiners to excel

Viewing 7552 - 7554 of 8,185 Reviews

Glassdoor has 8,419 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.