EXL Service reviews

3.4

59% would recommend to a friend

(8,170 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Sep 9, 2016
Recommend
CEO approval
Business Outlook

Pros

-Yet to join the company, so I don't have much things to talk about. -I have learned that company have good projects in field of insurance. - Company provides shuttle service to nearest metro station. - Provides yearly bonus , 10-20 percent of salary based on performance. (10 percent for average performance).

Cons

Only one way cab. Office is not quite near to any metro station. The nearest metro station is about 30 minutes if travelling through an auto rickshaw. Salary seems to be less than other MNCs.

2.0
Sep 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Cafeteria is good. Infrastructure is good.

Cons

Management is worst. Concern only for cost cutting. Talent not appreciate. Good place for those who are ready to work as a boss servent and ready to appreciate boss whether he/she is right. Bonus is not based on performance but based on boss employee personal relationship. Accept overtime daily as a part of job. No compensation for overtime.

2.0
Sep 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexibility of the firm is the only good thing. But that too is on case to case basis and requires building a relationship with the supervisor.

Cons

Very micro managerial attitude Opportunities of growth almost non-existent Management cries each year for salary hikes The Work is horrible, especially in the Business Travel -Advisory domain. It is reporting and hardly any consulting or exposure.

Viewing 7774 - 7776 of 8,170 Reviews

Glassdoor has 8,403 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.