EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Dec 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Learnings only at lower level. Even that depends on your supervisor. Lower and middle level management is incompetent. Top management doesn't know the ground reality or doesnt want to acknowledge.

Cons

HR is useless. No career growth. Promotions are based on your supervisor and your relationship not your potential. Communication is missing. Managers do not know what accountability is.

2.0
Dec 12, 2014

Assistant Manager

Recommend
CEO approval
Business Outlook

Pros

Timing flexibility, Quarterly Promotions and Bonuses

Cons

Less employee benefits, Lesser scope of growth

Viewing 7879 - 7881 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.