EXL Service reviews

3.4

59% would recommend to a friend

(8,158 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,158 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Jul 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible shifts, stable processes. Comfortable environment

Cons

No Vision or no implementation plan to achieve the Vision. Lack of presentation skills to the highest level. Don't expect great talent (there might be exceptions). Employees are at least priority. There underlined, most important vision is - "Save Money at any cost", even if it means employee dissatisfaction.

4.0
Jul 9, 2014
Recommend
CEO approval
Business Outlook

Pros

The environment! You will not come to know who is the boss without an intro....Flexibility....grouping....and internal trainings for development in current role and for growth......You feel like coming to work because of the environment. Expectations of organization are very clear and signed yearly in form of your Goal forms. Tenured employees get a chance to be part of employee grooming programs. Which help in preparing for the next role or level.

Cons

Nothing as such...Sometimes a feeling of being under paid as compare to industry.

2.0
Jul 6, 2014

It's OK

Recommend
CEO approval
Business Outlook

Pros

- Hire only from IIT and IIM hence you get a chance to work with good people - Decent Salary

Cons

- No Work-life balance - Senior leadership has no vision - No focus on employee satisfaction - Work quality has deteriorated over the years

Viewing 7921 - 7923 of 8,158 Reviews

Glassdoor has 8,391 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.