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      EXL Service

      Engaged Employer

      EXL Service reviews

      3.5

      60% would recommend to a friend

      (8,156 total reviews)
      avatar

      Rohit Kapoor

      77% approve of CEO

      60% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.3

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Sep 5, 2013

      Unstructured processes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High autonomy in work execution

      Cons

      Ineffctive Leadership; no processes; very few leadership connects

      5.0
      Sep 1, 2013

      best company ever

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good work environment they help you buld a career

      Cons

      none avaliable fromthe way i see it

      2.0
      Aug 28, 2013

      Dissatisfied even after working for 4 years in EXL

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fexible timings, cab facility for employees

      Cons

      Atmosphere has become very corrupt with Vps and senior managers hiring their relatives and friends in the team even if they are not eligible for a project(technically).They are in turn hiring their own relatives and friends and is leading to a vicious cycle.These people are not only hired but are also given preference in promotions and rewards by snatching away the rights of deserving employees leading to lots of frustration and attrition by the deserving employees in the company.HR managers are not addressing Employee grievances properly and they are turning a deaf ear to employee's concerns and threatening them to abide by the rules set by Senior managers or else leave the company.

      Viewing 7993 - 7995 of 8,156 Reviews
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      Glassdoor has 8,389 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.