EXL Service reviews

3.4

59% would recommend to a friend

(8,163 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,163 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Jul 1, 2014

good

Recommend
CEO approval
Business Outlook

Pros

good to work with .

Cons

hard to move in different profile

3.0
Jun 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Difficult to find one! The systems/work/teams are choked for the lack of right management practices

Cons

1. performance management - the people who matter here, think on a completely different tangent; not good for any company that wants to nurture and grow good talent. Increments (and any incentives) are not aligned, strange notions on promotions 2. nobody understands that systems do not run people, it is people who create and run systems 3. no decision making attitude in the middle management - the organization has as big a role to play here as are the middle managers themselves

Viewing 7993 - 7995 of 8,163 Reviews

Glassdoor has 8,396 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.