EXL Service reviews

3.5

60% would recommend to a friend

(8,155 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Apr 15, 2026

Good exposure

Recommend
CEO approval
Business Outlook

Pros

Overall good experience people are supportive

Cons

Work totally depends on the client and you cant change the client frequently

2.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The business is profitable. The people are nice and friendly. Might be a good place for someone early in their career.

Cons

Unreasonable bureaucracy, poor tooling with very restrictive access, engineering is reactive, fast paced, low quality, high volume of urgent work and a lot of time spent on meetings

5.0
Apr 14, 2026

Good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exl is a Good place to work

Cons

Do not see much cons

Viewing 103 - 105 of 8,155 Reviews

Glassdoor has 8,388 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.