EXL Service reviews

3.5

60% would recommend to a friend

(8,156 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Apr 10, 2026

About EXL

Recommend
CEO approval
Business Outlook

Pros

Great company to learn and earn Good package (if you negotiate well) Very strong in AI and Analytics division

Cons

Lot of pressure (sometimes extreme) to complete the work ahead of schedule. Not good for the ones who think about Work life balance.

3.0
Apr 8, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good work environment and the project are good, and you will have opportunity to learn many things

Cons

Your growth depends upon the team which you hired because as I was higher in different times, so literally it is frustrating working in this part because it is totally different skills that I pursue. So that’s one I think, cons we have In in this company.

5.0
Apr 8, 2026

Good Experience

Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

Viewing 112 - 114 of 8,156 Reviews

Glassdoor has 8,389 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.