EXL Service reviews

3.5

60% would recommend to a friend

(8,156 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Mar 25, 2026

Okay company

Recommend
CEO approval
Business Outlook

Pros

Flexible wfo days and nothing

Cons

Late promotion no appraisal and hike

3.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance but work is less critical for enterprise projects. Good pipeline of Data Engineering, Data analytics & AI/ML projects.

Cons

Less opportunities for onshore assignments & Internal hikes are quiet lesser than market. Policies can be more uniform. Work through VDIs gets painful

4.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, client facing role

Cons

work from office and boring project

Viewing 136 - 138 of 8,156 Reviews

Glassdoor has 8,389 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.