EXL Service reviews

3.5

60% would recommend to a friend

(8,156 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
2.0
Mar 20, 2026

try not to engage

Recommend
CEO approval
Business Outlook

Pros

they gave us one airfryer for diwali christmas and new year

Cons

no incentive basic nsa micro managing their very small team clients do not entertain even the possibility of overtime

4.0
Mar 19, 2026

Decent

Recommend
CEO approval
Business Outlook

Pros

Good people Work life balance Good experience

Cons

Growth may feel stagnant. Other than that, decent experience

Viewing 142 - 144 of 8,156 Reviews

Glassdoor has 8,389 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.