EXL Service reviews

3.4

59% would recommend to a friend

(8,159 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home in some projects. Pros will only be there if you have a proper running project and you have build quite good dependency, otherwise you are of no value to them.

Cons

Its difficult to point everything but I am in Digital and there are no gifts throughout the year, no increment, no promotion. Even if they are saying they will give you a raise after 2-3 quarters don't believe them. If you have dependency , resign and take the hike if you want to stay.

4.0
Feb 11, 2026

NA

Recommend
CEO approval
Business Outlook

Pros

Lot of different projects to work on and learn from.

Cons

Nothing yet for me apart from the hike they gave me from my previous one. <30%.

5.0
Feb 11, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good company with good colleagues

Cons

Sometimes managers will pressure but thats actually based on our performance

Viewing 196 - 198 of 8,159 Reviews

Glassdoor has 8,392 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.