EXL Service reviews

3.4

59% would recommend to a friend

(8,159 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture Work environment Cutting edge

Cons

Lack of team interactions Better team catch-up

4.0
Feb 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, good package, work life balance depends on your project

Cons

No learning, policy not good, lots of politics

Viewing 202 - 204 of 8,159 Reviews

Glassdoor has 8,392 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.