EXL Service reviews

3.4

59% would recommend to a friend

(8,161 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,161 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
1.0
Jan 19, 2026

Terrible place to work

Recommend
CEO approval
Business Outlook

Pros

If you are lucky you might get to work on latest technologies, but it is very rare.

Cons

1. Very bad managers, leadership, HR team. 2. Managers focus on how can you say yes to all his requests and not on your talent or work life balance. Growth is dependent directly on this. 3. Most of the people recruited are relatives or friends of VPs, AVPs, SAVPs, SVPs, etc. 4. Gives very low package and demands 12-14hrs of work. 5. If know Java, it is very high chance that on your next project you might be put on python or data engineering. Leadership just want to make you billable on a project, no matter what you know or do not know. It is your headache to learn everything in 2-3 days. 6. I have never seen such corrupt leadership than any other company. 7. No regard for your leaves, there is should not be a biling loss of even a single day. 8. Worst place to work, would not even recommend my enemy.

3.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company. Good experience. Good work

Cons

Work life balance. Needs more planning before execution commitment

Viewing 247 - 249 of 8,161 Reviews

Glassdoor has 8,394 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.