EXL Service reviews

3.4

59% would recommend to a friend

(8,162 total reviews)
avatar

Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.4 out of 5 stars, based on 8,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
4.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of clients and projects

Cons

Sometimes too much work, sometimes less work. Hard to predict each day is super dynamic.

5.0
Jan 16, 2026

-

Recommend
CEO approval
Business Outlook

Pros

Good and have wonderfull experience

Cons

Work timing is odd from all

3.0
Jan 15, 2026

.....

Recommend
CEO approval
Business Outlook

Pros

Good company to work in

Cons

No company culture, management decisions are never in favour of employees.

Viewing 259 - 261 of 8,162 Reviews

Glassdoor has 8,395 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.