EarnIn reviews

4.1

82% would recommend to a friend

(162 total reviews)
avatar

Ram Palaniappan

81% approve of CEO

78% positive business outlook

EarnIn has an employee rating of 4.1 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The EarnIn employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

162 reviews
1.0
Apr 22, 2020

Irrational leadership in a poor economy means hell for all

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Earnin was once a shining opportunity: nice coworkers, seems like a company that cares about its employees due to the heavy focus of culture during the interview) - Decent benefits, though they started to go down and be stringent, such as asking for employees to log official days off when we have unlimited

Cons

Where do I start... - Ram is a highly irrational CEO, one who commands with his feelings and not facts. He also changes his opinions every day, his message changes every all hands, and disrespect/disregard any advice given by experts on the teams. Even worse as he is on the ground dictating every product feature. You have to obey him to stay. Else you’re out the door, just like the basket of VPs and leaders who left this company. - Business has been tough before covid. I thought we had a chance to turn it around with the new products. However deadline slipped and nothing happened. - Everything is a black box and you won’t get the transparency promised to you. When you learn it will be too late. Evidenced by many poorly communicated firings and layoffs.

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EarnIn Response
6y
Thank you for taking the time to leave us your thoughts about your experience working for Earnin. We are sorry to hear it wasn’t a positive experience for you, but we thank you for the work you contributed to helping us reach our mission to even the financial playing field for our community. We wish you the very best.
1.0
Apr 2, 2020
Recommend
CEO approval
Business Outlook

Pros

- Some employees who worked there were mission-driven. Many of those employees are since gone

Cons

- No vision or strategy from inexperienced and overly inflated "executives" - Reactive leadership following the whims of the CEO with no backing and often research against his idea from UX or analytics - Team that is forced to implement bad idea gets blamed for its failure - no setups for success and goal posts that constantly move based on what leadership feels at the moment - Poor treatment of people with sexist attitudes - Company looks like it was going down before the pandemic, but this has expedited its downfall - Rampant politicking and profiling of employees - Recently more than 20% of the company was laid off, many of them women and African Americans

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EarnIn Response
6y
Thank you for leaving us your feedback. Our employees are our biggest asset and we want them to be happy and heard. We encourage employees to voice their opinions and concerns through many channels. These include All Hands Meeting question time, group chats with Ram, our CEO, one-on-one meetings with their managers, (we require all managers to do these at Earnin) conversations with any manager they feel comfortable with, chatting with their HR Business Partner, or completing any of our anonymous engagement or pulse surveys. We will continue to ask employees how they are doing and if these things come up will quickly address them. We encourage you to please reach out to us directly through one of these vehicles so we can address your concerns.
1.0
Jun 20, 2021
Recommend
CEO approval
Business Outlook

Pros

- Good pay. - Some people managers are good.

Cons

- Ego driven product management - Too much pressure to work on non important things - One week release cycles, too much pressure on developers because product promised deadlines without asking developers. - Drifting away from company's mission - Lottery games don't make financial life better - Simply keep adding new products without much thought & research, new products are not working

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EarnIn Response
4y
Thank you for taking the time to leave a review. I agree, we have great Managers! Thanks for suggesting to our leadership team to prioritize fixing product issues. And as a team, we recognized this as an area to improve. High product quality is critical for us to delight our users. We recently launched a bug SLA program, in which every team is accountable to fix bugs in their areas. With this, I expect continued improvement on our product quality. I respectively share different views with you on new product development. Innovation is bread and butter for any tech company. We commit to continue to innovate to bring more value to our users. Not all innovation will pan out and that is perfectly fine. We will learn from our failures and pursue new opportunities, especially the updated product strategy that we recently shared at the company all-hands. I know the vast majority of the company is very pumped about it. We will continue to push hard. That is how we will win and delight our users. On some of the issues that you have flagged (e.g. working on non-important things, PM working style), please feel empowered to be a change agent. We are a growing company, nothing is perfect. It takes you and me to make it better everyday. We strive to focus on the most critical priorities. If you think we are off, please raise questions in company all-hands, tech all-hands, or book time with me directly.Together, we can drive some changes and make Earnin an even better company for us to work for. Thank you again for your candid feedback. -- Richard, CTO
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Glassdoor has 172 EarnIn reviews submitted anonymously by EarnIn employees. Read employee reviews and ratings on Glassdoor to decide if EarnIn is right for you.