Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 48 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 33 reviews)); "Good work environment and" ((in 11 reviews)); "Friendly Staff, In" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 97 reviews)); "Very low tips + low pay" ((in 35 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "No communication with the manager for weeks" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (755 reviews)

Ratings by demographic groups

Race / Ethnicity

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Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews

1.0

Jan 23, 2020

Eataly is the McDonald's of Italian culture

Bartender

Recommend

CEO approval

Business Outlook

Pros

the dirty staff room is pretty big.

Cons

got fired at my three month review because I didn't "fit the culture" they were trying to promote. total garbage reason.

1.0

Oct 12, 2023

It’s bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A reasonably paying business to work for with okay benefits and some managers who genuinely care

Cons

Rampant bigotry and homophobia amongst staff which is completely uncontested by management. Improvement is definitely possible but the entire business would need to take a long, hard look at what they value and what they want to encourage

1.0

Aug 29, 2023

This company destroyed my mental health.

Grocery manager

Recommend

CEO approval

Business Outlook

Pros

A place of great learning. In the worst possible ways.

Cons

Partial and biased managers. Passive aggressive staff. Lack of transparency in decisions. Oppressive management The climate in the company is bad.

Viewing 547 - 549 of 755 Reviews

Jobs at Eataly

Grocery Stocker - Eataly Downtown

Server - Eataly Flatiron

Beverage Stocker - Eataly Downtown

Eataly

Eataly reviews

Company ratings over time

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Eataly is the McDonald's of Italian culture

It’s bad

This company destroyed my mental health.

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