Eataly reviews

The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door. There is a diversity problem as well where POC are working the lowest paid jobs, and the higher ups are almost exclusively straight white men. Disorganized upper management creates an array of communication problems, lack of development opportunities, and the inability to improve on faulty structures in place. Nothing can ever get done properly due to poor leadership, particularly in the restaurant sector (marketing is a close second due to incompetent staff), and there is no consideration for overworked/underpaid staff. Poorly performing staff with seniority are given priority over ambitious and hard-working staff, who often quit to go work elsewhere to develop their skills. Eataly Toronto is where talent goes to die, do not work here.

In every level of management nepotism and manipulation was the name of the game. Staff was constantly misled about workers rights, tax information, wage information and shift information by HR and management. Many staff complained about racism in the work place. Staff were mistreated based on their race by kitchen managers. Paychecks were continually incorrect for certain staff as if intentionally. If your not awake you'll get burned! The overall environment was negative, toxic, and very unforgiving. The pandemic provided Eataly an opportunity to downsize (let's be honest, get rid of) the staff they no longer "needed." "Layoffs weren't' permanent and were temporary," was stipulated to most staff. Upper management and HR gave staff a false sense of hope about their futures with Eataly. Some honesty and transparency would have been the ethical thing to do. Working at Eataly was like joining a race to the bottom.