Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 48 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 33 reviews)); "Good work environment and" ((in 11 reviews)); "Friendly Staff, In" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 97 reviews)); "Very low tips + low pay" ((in 35 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "No communication with the manager for weeks" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews

5.0

Nov 20, 2019

Great Place to WORK!!!! PS I'm NOT Italian !!

Manager

Recommend

CEO approval

Business Outlook

Pros

GM & AGM reward hard work with promoting from within. You'll see a host become a managers or server grow into a manager role. They also create individual development plans for each manager and have one on ones weekly.

Cons

Wish we had free coffee!

5.0

Nov 14, 2019

Amazing Company that's only getting better

Management

Recommend

CEO approval

Business Outlook

Pros

Highly passionate team!!! I've worked in the Hospitality/Retail industry for almost 20 years and have never worked for a company that does as much for their employees at every level that Eataly does. Growing company with lots of opportunity for those who want it and work for it.

Cons

Every company has its opportunities. New employee onboarding and training could be better.

1.0

Nov 1, 2019

Stay away

Floor manager

Recommend

CEO approval

Business Outlook

Pros

Great concept. Great location. Met some awesome people there.

Cons

Way more cons than pros. They say great thing to hire you, then forget about it. Really long hours, they do not care about hospitality, to advance to a new role you need to have an Italian last name or speak Italian. They don’t pay well. Really condescending upper management. Talented people are pushed out. Family meal is gross. Not even free coffee for staff, you need to pay for everything.

Viewing 565 - 567 of 755 Reviews

Jobs at Eataly

Restaurant Host (Part-Time) - Eataly Chicago

Master Data Associate - Eataly Corporate

Restaurant Server (Part-Time) - Eataly Chicago

Restaurant Lead Host- Eataly Short Hills

Restaurant Host- Eataly Short Hills

Eataly

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Great Place to WORK!!!! PS I'm NOT Italian !!

Amazing Company that's only getting better

Stay away

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