Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 48 reviews)); "Good benefits for full time employees" ((in 36 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 95 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "Bad communication" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

755 reviews

2.0

Apr 3, 2024

It was okay

Barista

Recommend

CEO approval

Business Outlook

Pros

Easy job sometimes overwhelming because of customers.

Cons

Unorganized-dirty-weird colorism vibe from Italian management.

2.0

Mar 12, 2024

No Flexibility

Butcher

Recommend

CEO approval

Business Outlook

Pros

You can learn quickly Free daily for family meal

Cons

Too much middle management No flexibility No layout of standard operating procedures Very slow upward mobility

1.0

Jan 23, 2024

OK for entry level professionals, not competitive.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Locations in central areas, great food if you purchase the one for customers. If this is your first job, you'll learn a lot (by doing a lot). If you have some experience, look elsewhere.

Cons

Short-sighted planning. Salaries are not competitive, Federal Holidays are not contemplated in any form. Vacation hours are accrued extremely slowly. Windowless offices. Work from home not contemplated. Salaried employees are expected to stay longer, hardly ever allowed to make up for the numerous extra hours. Toxic attitude of upper management. High turnover for salaried positions.

Viewing 130 - 132 of 755 Reviews

Jobs at Eataly

Inventory Control Specialist

Senior Purchasing Manager, Non-Food - Eataly Corporate

Information Technology Specialist- Eataly Boston and Eataly Dallas

Cheesemonger/Salumi and Formaggi Artisan

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It was okay

No Flexibility

OK for entry level professionals, not competitive.

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