Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews
2.0
Jun 15, 2023

Not Worth It

Recommend
CEO approval
Business Outlook

Pros

Great Food. Fun culture. Learning opportunities.

Cons

Company is poorly organized. Resources are stretched thin. Company unable to take care of employees.

1.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Product knowledge you can carry with you

Cons

If you’re not Italian, they won’t even bat an eye at you. Good luck if you’re looking to move up in the company—it’s completely incestuous, they only give Italians benefits and forget about anyone else.

2.0
May 3, 2023
Recommend
CEO approval
Business Outlook

Pros

free leftovers/rejected ugly food. got to try a lot of desserts that i never would have bought because of the price. it’s a front-facing customer service position so you deal with Those Customers, but thankfully the managers stood beside their employees (at least in my experience).

Cons

managers were not accommodating of health-related scheduling needs. way too many potential responsibilities without sufficient pay — $15.40/hour plus tips, but as a QSR employee, you can be placed to work at any of six different counters (pastry, gelato, coffee, pizza, pasta, wine cart) depending on staff and customer volume. it’s serving, packaging/plating food, maybe heating it up, cashiering, etc for all counters. you’ve gotta be familiar with *everything*. not sure if baristas are paid more, but i’m hoping they are since that is a heck of a job on its own that requires separate training. also, it’s pretty much always understaffed which sucks because then the employees have to cover more stuff than they would if eataly hired an adequate amount of people and was able to hang onto them for longer than a couple months at a time.

Viewing 142 - 144 of 755 Reviews

Glassdoor has 991 Eataly reviews submitted anonymously by Eataly employees. Read employee reviews and ratings on Glassdoor to decide if Eataly is right for you.