Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Sous Chef (11) , Bartender (10) , Qsr Associate (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 50 reviews)); "you have a lot of great coworkers" ((in 34 reviews)); "Good benefits for full time employees" ((in 34 reviews)); "Great team and brand integrity." ((in 14 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Very low tips + low pay" ((in 34 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 25 reviews)); "There is so much favoritism in the department that the good workers bear the burden of the bad workers." ((in 15 reviews)); "Bad communication" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

Eataly reviews

2.9

30% would recommend to a friend

(756 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

756 reviews

4.0

Apr 26, 2016

Hostess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a fun, lively environment. The storewide discount is awesome! If you like being around people, and answering lots of questions, this is the place for you. The quality of the food and products is exceptional. I was studying Italian when I worked here, and it was fun to communicate with native speakers!

Cons

There is very little communication between the restaurants in the store. If you hate walking behind crowds, you will struggle here- it can be very overwhelming and intense. Also, the employee area in the basement is a little depressing.

Eataly Response

10y

We appreciate your honest evaluation of your Eataly experience. Being a tourist destination, the store can sometimes be very crowded when trying to navigate and interact with other departments. We are in the process of giving our break room a face lift and will have a more inviting space coming soon!

3.0

Mar 7, 2016

They do not care about employees. People only stay because of the staff not because of the company.

Busser/foodrunner

Recommend

CEO approval

Business Outlook

Pros

The learning experience is great and expands your knowledge on Italian food and goods.

Cons

The turnover is crazy because of horrible pay and unqualified people.

2.0

Oct 3, 2015

In the beginning it was great the overall outcome terrible

Cashier

Recommend

CEO approval

Business Outlook

Pros

In the beginning like any job Eataly was great. It was a great place to learn about Italian food and the culture.

Cons

The cons outweigh the pros especially in the Front End Department. There is so much favoritism in the department that the good workers bear the burden of the bad workers. The managers claim they have an open door policy but rarely give you a chance to explain yourself.

Viewing 223 - 225 of 756 Reviews

Jobs at Eataly

Restaurant Host- Eataly Short Hills

Restaurant Server (Part-Time) - Eataly Chicago

Restaurant Host (Part-Time) - Eataly Chicago

Restaurant Lead Host- Eataly Short Hills

Team Member - Eataly Caffè Lexington (Tipped)

Eataly

Eataly reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hostess

They do not care about employees. People only stay because of the staff not because of the company.

In the beginning it was great the overall outcome terrible

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