Is Echo Global Logistics a good company to work for?

Echo Global Logistics has an overall rating of 3.7 out of 5, based on over 1,638 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 73% of employees would recommend working at Echo Global Logistics to a friend and 53% have a positive outlook for the business. The best reviews about Echo Global Logistics have been left by employees working as Client Sales , National Sales Representative and Logistics Coordinator .

Does Echo Global Logistics pay their employees well?

According to anonymously submitted Glassdoor reviews, Echo Global Logistics employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Echo Global Logistics. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Echo Global Logistics?

73% of Echo Global Logistics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Echo Global Logistics 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Echo Global Logistics?

Client Sales Representative (193) , Account Executive (129) , Carrier Sales Representative (128) , Sales Representative (51) , National Account Manager (39) , Inside Sales Representative (32) , Senior Account Executive (29) , Logistics Coordinator (26) , Client Service Representative (23) , Sales (22) , Account Manager (19) , Client Solutions Executive (18) , Sales Associate (18) , Software Engineer (18) , Client Sales Executive (17)

What are the pros of working at Echo Global Logistics according to real employee reviews?

"CTO (Michael Reed at the time) and IT leads at the time were great people and easy to work under." ((in 130 reviews)); "Fun work environment paid well for entry level job out of college" ((in 54 reviews)); "Good training and somewhat independent" ((in 49 reviews)); "Great company culture and work environment!" ((in 39 reviews)); "Benefits are great and competitive" ((in 37 reviews))

What are the cons of working at Echo Global Logistics according to real employee reviews?

"Pay is low for logistics HR is very rude!!" ((in 80 reviews)); "Long hours and hard to enter market as a broker" ((in 47 reviews)); "It takes a lot of hard work and dedication to hit commission." ((in 41 reviews)); "I was doing very well but left because I wanted to become a manager and then have opportunities move up and be promoted into an exec level role further down the road." ((in 34 reviews)); "Base salary is low, but they claim you're "salaried up to 40 hours" and then you will be paid OT." ((in 24 reviews))

What are employees saying about Echo Global Logistics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Echo Global Logistics layoffs and their outlook for job security at Echo Global Logistics in 2026.

What are the top reviewed Echo Global Logistics locations?

Chicago , Dallas , Troy , Atlanta , Scottsdale , Nashville , Skokie , Long Beach , Sacramento , Denver , Detroit , Overland Park , Phoenix , Kansas City , Port Sanilac , Boston , North Chicago , Park Forest , Kansas City , New York , Austin , Houston , Yorba Linda , Park City , Naperville , Schaumburg , Wheaton , Illiopolis , Fraser , Lake Dallas

Echo Global Logistics reviews

3.7

73% would recommend to a friend

(1,543 total reviews)

Doug Waggoner

80% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,543 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Echo Global Logistics has an employee rating of 3.7 out of 5 stars, based on 1,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Echo Global Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Apr 11, 2015

Don

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Great location.Fun companies around - Groupon and lots of startups in the same building.

Cons

* Not a technology company. Most software development is just maintenance * Terrible changes in management recently. Previous CTO was very smart and motivating but left in February after only a short stint. No leadership left since then. There's rumors he was let go - but that would be mind boggling and boneheaded so probably not true * No real vision since February and terrible morale. All good people are leaving/have left in March and April - most people are biding their time or sticking around for lifestyle reasons (kids, housing etc.). I'm one of them, but only for the next three months or so * Lots of ego driven managers and department leaders that just protect themselves instead of leading from the front and driving change. Favortism and unprofessionalism by VP/SVPs is at an insane level because CEO is playing part time CTO but not engaged enough * Can't hire even to keep up with attrition

Echo Global Logistics Response

11y

Thanks for your review. We are looking forward to positive changes this year and, as you know, are happy to announce a new addition to our senior leadership team, Tim Kutz our Chief Information Officer. Tim’s vision is to continue developing Echo into a technology company, beyond simply an IT department. Echo’s technology provides significant business value and helps us position ourselves in a competitive marketplace. There are initiatives to improve our communication internally and with other departments, create a project culture that empowers everyone to be successful, while keeping our product lines scalable and flexible, and to improve our data and analytic quality. Your feedback is important to us as we evolve, please don’t hesitate to reach out to HR or the IT Leadership team directly to discuss further.

5.0

Dec 10, 2014

Great Environment! Really Enjoy Coming In To Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company culture here is one of a kind. I can truely say that I enjoy coming to work every day. The open desk atmosphere makes it easy to get to know your neighbors. My team is always collaborating together and boucning ideas off of eachother, which I love. Echo is always coming up with new ways to improve and you can really see the excitement throughout the departments.

Cons

Making the dials can get tough at times but my supervisor is always available for support and assistance. It is very clear that hard work pays off and you do see results. Plus, who doesn't love extra money on those paychecks!

Echo Global Logistics Response

11y

Thank you very much for your great review of Echo. We're really glad that you are enjoying your time here and find the work to be challenging and rewarding.

1.0

Jan 22, 2020

The Most Negative Company I've ever Worked For

Database administrator

Recommend

CEO approval

Business Outlook

Pros

* Good projects and technology if you're a "chosen" employee * Maybe good for entry-level, early career, candidates

Cons

I've never been so relieved to move on from a job as I was when I left Echo. Here are a few observations: * Favorite employees are given the best projects * Lots of extra hours/after hours work without comp time or any sort of appreciation. * Middle management is petty and focused on the negative. Employees are punished for very small issues (being a few minutes late occasionally despite working nights and weekends without comp time, for example), and they aren't rewarded for successes. * Salaries/bonuses not in line with the commitment and responsibility that is asked of employees. The moment I left Echo I got a 25% raise and and 25+% fewer hours. * Location is terrible * Middle management does not listen to employee concerns about project pace, setbacks, and subsequent burnout. They pressure for results at any cost and any small issues are painted as personal failures. * Many issues are not discussed as they occur but instead are saved to be thrown in your face months later during your review when there is no way to fix the issue or explain why things happened the way they did. * Most employees are overworked, underpaid, bitter, and miserable. Those who are not are "chosen" and are constant reminders of management's favoritism. People who succeed at Echo are constantly working and online. They have no life outside of work . They crave the validation of a boss/mentor figure. They drink the TEAM Kool-aid and don't see how much the team takes and how little it gives.

Viewing 22 - 24 of 1,543 Reviews

Jobs at Echo Global Logistics

Client Sales Representative

Client Sales Representative - Detroit

Manager, Service Center

Memphis, TN

View job

Client Sales Representative