Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

89% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Account Analyst (16) , Customer Service Representative (CSR) (16) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 21 reviews)); "Great people and leaders" ((in 10 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Fun work environment around the office." ((in 6 reviews)); "Supportive and friendly team." ((in 6 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management heavy." ((in 10 reviews)); "Upper management is horrible." ((in 5 reviews)); "the pay increase feels low compared to inflation, as well, the earned the 'points' system~is taxed, and performance based." ((in 3 reviews)); "Difficult Hours Sometimes" ((in 3 reviews)); "Raises are few but pay is good" ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

Edfinancial Services reviews

4.3

89% would recommend to a friend

(220 total reviews)

Tony Hollin

88% approve of CEO

87% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (220 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

220 reviews

5.0

Jan 19, 2022

Great Company

Payment processor

Recommend

CEO approval

Business Outlook

Pros

Great place to work, friendly people, wonderful environment!

Cons

Can be a bit bland

2.0

Nov 24, 2021

Demeaning Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent Benefits, Holiday Pay, Daily Meeting

Cons

Management literally treats you like you are stupid. Training for different schools is garbage then you’re thrown into the call queue without sufficient knowledge and evaluated on such calls. You ask questions and management snaps back with rude answers and eye rolls.

4.0

Nov 5, 2021

Okay pay but very stressful experience.

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The pay was nice and I enjoyed my coworkers.

Cons

It’s very stressful to learn different policies for different schools in such a short amount of time. You’re expected to have outstanding customer service while keeping the calls super short so you can immediately answer the next call. Never any downtime unless the schools are closed.

Viewing 154 - 156 of 220 Reviews

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Jobs at Edfinancial Services

Business Intelligence (BI) Developer-Knoxville Office

Knoxville, TN

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Desktop Support III-Knoxville, TN Office Onsite

Customer Service Representative-Knoxville, TN-Oniste

Senior System Admin-EL Paso, TX Office Onsite

Senior System Admin-Montgomery, AL Office Onsite