Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

89% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Account Analyst (16) , Customer Service Representative (CSR) (16) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 24 reviews)); "Great people and leaders" ((in 9 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Flexible Schedules" ((in 7 reviews)); "Great Atmosphere!" ((in 6 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management heavy." ((in 11 reviews)); "The training was abysmal." ((in 8 reviews)); "Upper management is horrible." ((in 5 reviews)); "Difficult Hours Sometimes" ((in 3 reviews)); "They wont let you work from home until 6 months in even if it means you have to quit due to conflicts with working onsite." ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

Edfinancial Services reviews

4.3

89% would recommend to a friend

(220 total reviews)

Tony Hollin

88% approve of CEO

87% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (220 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

220 reviews

4.0

Jan 22, 2018

Flexible Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours; Great team; Nice benefits

Cons

Understaffed; Super strict standards in certain areas

2.0

Dec 29, 2017

HES Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Atmosphere! Lots of Potlucks!

Cons

Most Managers in HES are not leaders or managers but people who just work and do not develop others to grow. To get promoted you must be friends with the managers or upper management. HES outbound and inbound managers and directors or VP are people who are not leaders. If you plan to grow and develop do not work there unless you plan to kiss a lot butt.

4.0

Oct 25, 2017

Good slightly outweighs bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great co-workers, benefits, and company events.

Cons

Culture changed after had consultants come in. It was no longer about providing service but meeting statistics.

Viewing 196 - 198 of 220 Reviews

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Jobs at Edfinancial Services

Customer Service Representative-Knoxville, TN-Oniste

Customer Service Representative-Montgomery Office, Onsite

Desktop Support III-Knoxville, TN Office Onsite

First Impression Specialist-Knoxville, TN Onsite

Senior Business Intelligence (BI) Developer-Knoxville Office