Edmunds.com reviews

4.2

90% would recommend to a friend

(413 total reviews)
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Seth Berkowitz

94% approve of CEO

78% positive business outlook

Edmunds.com has an employee rating of 4.2 out of 5 stars, based on 413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edmunds.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

413 reviews
4.0
Nov 15, 2017

Heartbreaking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I came to work here because they were transparent, they were creative, they tried new things and usually admitted when they didn't work. They gave us freedom to be productive. We had an amazing work/life balance, the culture was great, managment seemed intelligent, the salary and benefits were outstanding. This was the type of company I had bee hoping to work for...FINALLY I was!

Cons

They are transparent when it's convenient, they don't fix the issues they currently have with product, instead they create new product which doesn't work either. They can't decide what the new focus should be on but it's not retention for the outside sales team. They no long admit when they are wrong. They don't do any traditional advertising but spend MILLIONS on Google, which isn't helping drive new traffic to their site. Dealers will say "I've never heard of you why would I give you any of my dollars" There are no plans in the works to adjust this way of thinking. Edmunds is 50+ years old and they are thinking like they are still in that time period of the publication days. Rumor is that there is another round of layoff's coming but I'm sure it will be just under that 10% mark in order to avoid red flags as it was in the first round.

4.0
Dec 2, 2016
Recommend
CEO approval
Business Outlook

Pros

I truly loved the company and enjoyed the atmosphere! Some people may not like the chaos that sometimes happens but I thrive and shine in chaos. The team strive to deliver great result with precision and efficiency. leadership teachs and HONE your skills and make sure you are effective member of the team

Cons

As contract employee when the offer was extended to work for them was extended I was elated with joy... But after some research I realized i was SEVERELY under paid around half .while the position it self paid around 63000 according to my research.. once I mentioned a raise so that I can meet the minimum pay of the team THEY REJECTED OFFER .. this severely hurt.. I performed well, never called out, or late and performance was MEETING company goals.

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Edmunds.com Response
9y
Thank you so much for the time you spent giving us feedback. It is good to hear that you found an appreciation for the culture and atmosphere. The issue of hourly pay through an staffing agency and the process of converting to a full-time employee can be a challenging one for reasons that are a bit out of our control. Often times the pay and bill rate are given to us by an agency. When it comes to company employees, Edmunds takes fair pay very seriously and utilizes external market data when determining salary for positions to ensure our people are receiving a fair wage. Unfortunately, people see information online regarding salary data that is incomplete or lacks the detailed factors we must take into consideration along with the ranges, such as experience and background.
3.0
Oct 11, 2016

Good, not great.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment with good benefits and great environmental perks. Open workspace with a progressive forward-facing work culture entitled ROWE (Results Orientated Work Environment). Smart people who are driven to create good products.

Cons

Interior work environment is often hectic, disorganized and often breaks down due to communication failures from stakeholders to the workforce. Will often shift the entire company's focus once a year with little to no follow through.

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Edmunds.com Response
9y
Hello! Thank you for visiting our page and leaving a review. We value former employees’ perspectives as they encourage us to continue to improve. We pride ourselves on transparency and open communication across all levels of the organization. With things moving quickly, we also understand that messages may not be delivered in a timely manner or to everyone involved but we are hoping that through Seth’s Daily Diaries, Cadillac Catch Ups and the All Company Meetings, all employees will stay informed and committed to our overall vision. In addition to what we already have in place, we are excited to announce that our newly hired VP of Corporate Strategy is building out a team dedicated to focusing on the future of the business.
Viewing 133 - 135 of 413 Reviews

Glassdoor has 435 Edmunds.com reviews submitted anonymously by Edmunds.com employees. Read employee reviews and ratings on Glassdoor to decide if Edmunds.com is right for you.