El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)
avatar

Liz Williams

63% approve of CEO

57% positive business outlook

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews
4.0
Aug 10, 2022

Unprofessional Management

Recommend
CEO approval
Business Outlook

Pros

fun coworkers and upbeat environment

Cons

unprofessional management, not flexible with school schedule would randomly call you in and not respect request for days off

1.0
Jan 5, 2022

Too much favoritism

Recommend
CEO approval
Business Outlook

Pros

I love the people I hired and made a family with.

Cons

Corporate acts like they don’t know what’s going on we have no one to hire and expects you run a perfect restaurant so stressful!

5.0
Feb 2, 2021

Amazing

Recommend
CEO approval
Business Outlook

Pros

The people behind the counter treated me like family despite the fact that I only spoke English and they were all fluent in Spanish

Cons

Just the customers. Some people can be very rude no matter how nice you approach any situation

Viewing 22 - 24 of 712 Reviews

Glassdoor has 766 El Pollo Loco reviews submitted anonymously by El Pollo Loco employees. Read employee reviews and ratings on Glassdoor to decide if El Pollo Loco is right for you.