Elevance Health reviews

This place seems to have a really high turnover rate. I haven’t even made it out of training, and I am already dreading it. I came into this with an open mind too, and I watched my training class start at roughly 8 people, and now there are 4 , including myself. You basically get thrown to the wolves, and told to follow policy or you will get “feedback”. They basically use scare tactics to make you fear constructive criticism. You are so closely monitored, and micromanaged that it makes me uncomfortable most times. Not to mention every call is recorded, and they will play it during training. The systems go down constantly, and they were upset when my call dropped during training because the WHOLE COMPANY had a VPN outage. How is that my issue ? They have a reference guide for everything, and if you forget something and ask a question they will say “didn’t you ask that last week?”. They want low call times, yet most people call in to complain about everything. …The plan, the services the plan provides, the providers, the workers at anthem …. I was also told this was a PERMANENT WFH, and now they are saying they want to go back into the office?

Questionable actions made by leadership, no work/life balance, inefficient systems, lack of cohesive processes, and consistent mismanagement of ASO client's money. Leadership looks for associates to blame when clients leave instead of finding solutions to Anthem's inefficiencies. Extremely political work environment, and favorites are untouchable while tenured hard working associates have no support from leadership.