Ellucian reviews

3.7

67% would recommend to a friend

(1,396 total reviews)
avatar

Laura Ipsen

76% approve of CEO

61% positive business outlook

Ellucian has an employee rating of 3.7 out of 5 stars, based on 1,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ellucian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Oct 29, 2017

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the employees can work remotely and do.

Cons

Processes not built out, service operations is "sputtering" at best, always trying to do everything on the cheap, always with poorly trained and overworked "consultants", and processes by people that admit they are not technical. The clients (higher education) are 80% furious. Biggest focus, as with any bad company, is to bill clients hours, plus spread the party line how wonderful it all is.

1.0
Mar 6, 2017

Beware.

Recommend
CEO approval
Business Outlook

Pros

There can be a lot of opportunities to learn and grow if you are able to take advantage of them. However many reviews on here are from employees who say they have been ignored when looking to move into other roles. The salary is good, but in my opinion the rest of what you don't get is not worth the money.

Cons

I worked in a cliquey, miserable, unfriendly office. People pass by in the hallway and do not acknowledge each other. Aside from that, people sit in their cubes playing on their phones and on facebook. In a 2 month period, I did not see my "manager" for over 6 weeks- no communication or direction. The training was a joke -- be prepared to sit at your desk watching videos. I had to laugh at all of the mass emails that start with "Team, ...." As I have never worked somewhere with LESS of a team atmosphere. You are useless unless you are billable to clients. Be prepared to be over scheduled, under prepared, and have no backing or support. My first clue should have been that of the 3 people who interviewed me, within a few weeks, one left the company, one moved into another role, and one had nothing to do with what I was going to be doing. Not an upfront, pleasant, or smooth process. They also want encourage you to write a review on glassdoor before you even start (which I didn't) but I thought that seemed like a cry to get some good press. There is a reason they are not getting it.

1.0
Dec 2, 2015

Beware

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Education industry going through dynamic change; good, well-intentioned staff; Software company; International reach; Nice and forgiving client base; If you like process above all else, this is your place.

Cons

Under market salaries; Dysfunctional culture; 30+ year old software in the middle of a painful and clumsy transition to the cloud; Higher education experience is a liability; "Cliche" CEO who constantly uses such phrases as "only hire A players," "you can't work long or hard enough," etc.); New ownership; Leadership underestimating market dynamics and who do not know the industry or clients; Environment for creative or innovative people is constricting and frustrating.

Viewing 25 - 27 of 1,396 Reviews

Glassdoor has 1,647 Ellucian reviews submitted anonymously by Ellucian employees. Read employee reviews and ratings on Glassdoor to decide if Ellucian is right for you.