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Embassy Suites

Part of Hilton

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Embassy Suites reviews

3.3

50% would recommend to a friend

(1,199 total reviews)
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Christopher Nassetta

66% approve of CEO

47% positive business outlook

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Oct 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Free food & items from Hotel Events, Caterings, Holidays, Hilton Meetings, etc.

Cons

No Family/Life Balance, Constant Interruptions & Complaints from Mgnt of any minor mistakes of Suites that employees finish cleaning. Had to go back & redo all rooms w/complaints. Never enough supplies to complete rooms on time (Clean Towels, Sheets, etc.). Expectation for overall cleanliness of rooms was perfection yet given unreasonable amount of time to clean. (Ex. 23 suites ALL Check Outs or an additional 4-6rms added on work list per day & exact same expection time to be completed (ex. 3:30pm when you are scheduled to actually work til 4:30pm) Never know scheduled time you'll actually get off for current day or the next weeks schedule til evening before every Thursday. Can possibly be scheduled to work 10 straight days in a row (no day off, no notice prior hand or employee input of scheduled preference.)

2.0
Oct 6, 2015

Annoynomous

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Convinent location from my home

Cons

Management team doesn't work together. No job security

5.0
Oct 5, 2015

Good mentor great hotel

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good at listening to her subordinates. I feel like the hotel truly cares for not just just bottom line but the line level employees as well

Cons

This hours can be long at times but that is just the hotel industry in general and not a knock on this hotel.

Viewing 1003 - 1005 of 1,199 Reviews

Glassdoor has 1,233 Embassy Suites reviews submitted anonymously by Embassy Suites employees. Read employee reviews and ratings on Glassdoor to decide if Embassy Suites is right for you.