Positive outlook but still missing the mark
Pros
Benefit Package, flexible schedules, PTO. Emblem is a dynamic company, the management isn't afraid of change, which is a plus in today's health care market. Company overall is willing to try new things, in order to keep members happy. Staff is friendly there is an overall positive vibe in the company.
Cons
The company appears to change directions and focus often. Management appears to be heavy with layoffs, even without layoffs there is a large turn over of people leaving the company. The CM dept is big on micro management which scares off good solid workers. There is a strong "don't think just do as your told" atmosphere. And CM department programs often appear half developed leaving workers unsure in a very dynamic environment. There is a clear communication problem between dept, everything is very compartmentalized which makes it hard to assist members. Many of the employees have worked for EH for 10+ and so are out of touch with provider/hospital/general health care world outside of the payer environment. They company is big on vendors, an outsourcing.