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      Emerald

      Engaged Employer

      Emerald reviews

      3.6

      70% would recommend to a friend

      (213 total reviews)
      avatar

      Hervé Sedky

      70% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Emerald has an employee rating of 3.6 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emerald employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      213 reviews
      1.0
      Mar 17, 2025

      Not a great place to find meaning or growth

      Senior software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mostly remote work and somewhat flexible "unlimited" PTO if you're on a team who is able to benefit from that. This is probably an excellent place to work if you're a Vice President of something. Everyone else is treated horribly. If you are in the "underclass" this is a terrible place to work. Hierarchy is the only real cultural pillar here. The very few top sales people get to go to a resort. This gets talked about relentlessly at every meeting even if you're on a team that has nothing to do with sales.

      Cons

      Upper management is completely untrustworthy. You will be lied to constantly about future plans, business outlook, etc if you're deigned to be communicated with at all. There is a severe lack of any tangible mission here. The goal is to make money for shareholders who are dumb enough to invest in a company that isn't even entirely sure what it does. A "live events" company that is also a holding company that ALSO feels the need to micromanage all of their subsidiaries to death. If you want to wake up with a baseline feeling of existential dread every day, apply here. The few values that get espoused by the CEO either come directly from, or are in direct opposition to, whomever the current US president is at the time. Which is to say leadership doesn't actually hold any values outside of how to make money for shareholders and (perhaps even more accurately based on their performance in that regard) how to make money for the executive team.

      avatar
      Emerald Response
      10mo
      Thanks for taking the time to give us your feedback. Sorry to hear that your experience of working for Emerald has been less than positive. We generally have strong retention in our software teams. We're committed to meeting the needs of our business and our clients by evolving our software platforms to meet our goals. It's quite common, in an agile environment, to have to adjust our tech stack from time to time which might feel like there is a change in approach but it's the nature of what we do. Under our CEO, Hervé Sedky's, leadership, a renewed executive team is driving the business forward with integrity, agility, and a deep commitment to both our people and our goals.
      1.0
      Mar 4, 2025

      Don't bother, unless you thrive in a toxic environment.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited vacation, 401K match up to 6%

      Cons

      Favoritism (to people and brands), understaffed, out-of-touch leadership, below market salaries, hypocrisy in actions vs. words, rollback of DEI.

      avatar
      Emerald Response
      10mo
      Your feedback is appreciated. We’re proud that many of our team members have been with us for over 20 years, a testament to their dedication and the sense of community within our business. We’ve recently completed a thorough review of our compensation structure to ensure we remain competitive within our industry. As a result, our pay and benefits are now aligned with those offered by our peers, reflecting our commitment to recognizing and rewarding our employees fairly.
      1.0
      Feb 1, 2025

      Toxic Environment

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The event space is fun to work in.

      Cons

      Micromanagement and no accountability all day long, minimal incremental raises, bonuses never promised and hard to attain.

      avatar
      Emerald Response
      10mo
      Thank you for leaving a review. While it’s never easy to hear criticism, we truly value your perspective and take your concerns seriously. As a company formed through acquisition, we are actively working to build a friendly, inclusive, and collaborative culture that puts our people first. Our goal is to foster a strong community that continuously enhances the employee experience for everyone. We appreciate your input as it helps us grow and improve.
      Viewing 37 - 39 of 213 Reviews
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      ReviewsEmerald reviews

      Glassdoor has 231 Emerald reviews submitted anonymously by Emerald employees. Read employee reviews and ratings on Glassdoor to decide if Emerald is right for you.