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      Emerald

      Engaged Employer

      Emerald reviews

      3.6

      70% would recommend to a friend

      (213 total reviews)
      avatar

      Hervé Sedky

      70% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Emerald has an employee rating of 3.6 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emerald employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Reviews by job title

      213 reviews
      2.0
      Apr 25, 2019

      either play ball or turn a blind eye

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      travel, trade shows, flexible hours; co-workers were fun

      Cons

      Home office has no idea what's going on satellite offices; DO NOT go to HR for anything (even if you hear manager say he's going to go home and "smoke a bowl" in his garage). You will be flagged, terminated or downsized as a "problem employee," even if you're working in a hostile environment where management constantly badmouths other employees AND his/her hierarchy; expensive insurance for families; top-heavy management while worker bees (especially sales) don't get paid on time or get raises; running too lean while staff is over-worked in preparation to sell company; painful work culture where everyone walks on eggshells waiting to be let go

      4.0
      Sep 27, 2017

      Upbeat corporate culture and focused environment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The interview and hiring process was thorough. All details of the job and the company's expectations were explained. The management teams are friendly and you feel welcomed immediately. The pros definitely include the upbeat corporate culture and welcoming nature of all employees. The office environment is bright, the employees are friendly and there is an open door policy with all. As a new employee (2 months), I already feel like a part of the family.

      Cons

      There needs to be a training process in place, whether you come with experience or not. A training and development process over the first 90 days will help each new hire really adapt to the companies processes and will eliminate unnecessary errors.

      avatar
      Emerald Response
      8y
      We're glad to hear the interview and hiring process was smooth, and that you continue to have a positive experience in your role and with your local team. Our CEO has shared in recent Town Halls that training for our sales and marketing teams will be a priority in the coming year and for the future. We agree with you that new hire training is important. Thank you for taking a moment to provide your feedback.
      1.0
      Oct 31, 2025

      Sad to see what leadership has done with the company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good for entry level employees to get exposure to the events industry. Also they do a 401k match.

      Cons

      The company's sole focus is on numbers. Nothing else matters...employees don't matter, customers don't matter, and it seems that even the events don't matter anymore. The work culture is toxic and there is a strong "boys club" dynamic. Constant fire drills due to poor management.

      avatar
      Emerald Response
      2mo
      Thank you for taking the time to share your perspective. We appreciate your recognition of the exposure the company provides for entry‑level employees and our 401(k) match. We take concerns about culture, management, and how employees and customers feel supported very seriously. Creating a respectful, inclusive, and well‑led environment where teams can focus on delivering meaningful experiences is critical to our success, and feedback like yours helps highlight where continued improvement is needed. If you’re open to it, we encourage you to reach out directly to so we can better understand and act on the issues you’ve raised. You can reach us at peopleandculture@emeraldx.com.
      Viewing 37 - 39 of 213 Reviews
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      ReviewsEmerald reviews

      Glassdoor has 231 Emerald reviews submitted anonymously by Emerald employees. Read employee reviews and ratings on Glassdoor to decide if Emerald is right for you.