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      Emerald

      Engaged Employer

      Emerald reviews

      3.6

      70% would recommend to a friend

      (213 total reviews)
      avatar

      Hervé Sedky

      70% approve of CEO

      72% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      3.6

      Career opportunities

      3.5

      Culture & values

      Emerald has an employee rating of 3.6 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emerald employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      213 reviews
      1.0
      Sep 15, 2023

      If you come to Emerald from an acquired company, get your resume ready.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are very few pros. one of them is "summer fridays" where they let everyone go a few hours early every Friday. I guess this makes up for the lack of annual bonuses. also they do an ACE conference every year where they fly everyone out to meet each other. it's not that amazing considering the amount of money they spend on it.

      Cons

      Cons...where to begin. The company I worked for was acquired by Emerald. We went from having: 1. top tier health insurance (my medication was $10 a month 2. regular in person employee reviews with potential for raises 3. regular communication between departments 4. annual bonuses To: 1. expensive health insurance with high deductible (my medication shot up to $40 a month) 2. impersonal reviews done through a website with merit increases (these 1% to 2% increases in pay, not even matching inflation) 3. higher ups who were impossible to get ahold of and typically did not communicate well at all 4. no bonuses...oh wait, that's why we got summer fridays. On top of this, when asked about the justification for layoffs, we were told "every company is laying people off."

      avatar
      Emerald Response
      9mo
      Thanks for sharing your thoughts. Emerald has grown through acquisition and that brought with it a sustained period of change which we know has impacted some of our people more than others. Our CEO, Hervé, and his leadership team have spent time refining Emerald's vision and we're working towards communicating the direction of travel with clarity.
      3.0
      Sep 6, 2023

      Almost Right

      Digital marketing services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Emerald is an excellent company that has a lot to offer to many different job positions. The company culture is wonderful as well as many of the people who work there. They are also very tech-savvy, which is something I greatly appreciate.

      Cons

      There is an extreme lack of training. I had to train myself for my role and still do not know exactly what I am supposed to be doing after a year of working here. There are definitely sources of tension within my team and at times, there is very poor communication. It is easy to feel lost and not receive the help that you need.

      avatar
      Emerald Response
      9mo
      Thank you for taking the time to share your feedback. At Emerald, we’re committed to fostering a supportive culture and creating an environment where continuous learning is part of everyday life. It’s great to hear that you experienced the positive culture we strive to uphold. It means a lot to know our efforts are making a difference."
      2.0
      Sep 5, 2023

      False Promises

      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited vacation Good health benefits

      Cons

      Well below market rate pay Many false promises made by leadership that are never fulfilled Compensation changes are promised and committed, and then do not come into fruition

      avatar
      Emerald Response
      9mo
      Thank you for sharing your feedback, It’s genuinely appreciated. We recognise that Emerald was undergoing significant transformation at the time your review was posted. Since then, under the leadership of our CEO Hervé Sedky and the wider executive team, we’ve made meaningful progress in shaping a more inclusive, collaborative, and rewarding workplace. A key part of this journey has been the launch of Emerald’s Reward & Recognition programme, designed to celebrate achievements, foster strong relationships, and support long-term career growth. We remain committed to listening, learning, and continuously improving the employee experience.
      Viewing 76 - 78 of 213 Reviews
      Related searches: Emerald jobs | Emerald salaries | Emerald benefits | Emerald interviews
      ReviewsEmerald reviews

      Glassdoor has 231 Emerald reviews submitted anonymously by Emerald employees. Read employee reviews and ratings on Glassdoor to decide if Emerald is right for you.