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      Emerald

      Engaged Employer

      Emerald reviews

      3.6

      70% would recommend to a friend

      (213 total reviews)
      avatar

      Hervé Sedky

      70% approve of CEO

      72% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Senior management

      3.6

      Career opportunities

      3.5

      Culture & values

      Emerald has an employee rating of 3.6 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emerald employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      213 reviews
      2.0
      Mar 11, 2026

      .

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people working for the company.

      Cons

      Upper management is way too top heavy and do not listen to the real concerns and issues of their employees, only concerned about hitting very unrealistic goals

      avatar
      Emerald Response
      3mo
      Thank you for sharing your thoughts. We’re glad to hear you’ve had positive experiences with the people here. They’re truly the core of our culture. We also appreciate your candid feedback about management and goals. We’re continually working to improve communication, listen more effectively, and ensure expectations are both clear and achievable. Feedback like yours helps guide that effort.
      5.0
      Feb 18, 2026

      Excellent Flexibility and Meaningful Work-Life Perks

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Generous PTO policy. • Excellent flexibility — there is genuine trust when it comes to managing your schedule, whether that’s stepping out for an appointment or handling family responsibilities during the day. • Summer Fridays (May–September) are a meaningful and appreciated perk.

      Cons

      • Onboarding could benefit from a more formalized structure beyond the initial IT setup. Much of the ramp-up depends on manager bandwidth, which can vary. • Given the company’s size and remote structure, it can sometimes be unclear which team or individual to contact for specific HR or operational needs. • In-office expectations would benefit from greater consistency. Policies can vary across teams and roles, and enforcement has not always been uniform. This can create confusion and occasional frustration, particularly for employees who consistently commute while others operate under different expectations. Clearer alignment would strengthen fairness and office culture.

      avatar
      Emerald Response
      3mo
      Thank you for sharing such thoughtful feedback. We’re glad to hear the positive impact our PTO, flexibility, and Summer Fridays have had on your experience. These are areas we’re proud to offer and continue to prioritize. We appreciate your insights around onboarding, cross functional clarity, and in office expectations. These are important themes, and work is already underway to strengthen our onboarding process, improve visibility into HR and operational resources, and align expectations across teams to ensure fairness and transparency. Your suggestions are valuable, and we’re committed to using feedback like this to continue improving the employee experience. Thank you again for taking the time to share it.
      1.0
      Feb 5, 2026

      Profit only

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Colleagues, remote work, resources and the industry

      Cons

      Culture, C-Suite, management, lack of industry knowledge.

      avatar
      Emerald Response
      3mo
      Thank you for taking the time to share your feedback. We’re glad to hear that your colleagues, the flexibility of remote work, and the resources available have positively contributed to your experience. We also appreciate your honesty regarding our culture, leadership, and industry knowledge. These are important areas, and we’re actively focused on strengthening alignment, deepening expertise, and ensuring employees feel supported at every level of the organization. Please feel free to reach out to peopleandculture@emeraldx.com if you'd like to discuss further feedback.
      Viewing 7 - 9 of 213 Reviews
      Related searches: Emerald jobs | Emerald salaries | Emerald benefits | Emerald interviews
      ReviewsEmerald reviews

      Glassdoor has 231 Emerald reviews submitted anonymously by Emerald employees. Read employee reviews and ratings on Glassdoor to decide if Emerald is right for you.