Emerald reviews

3.6

70% would recommend to a friend

(213 total reviews)
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Hervé Sedky

70% approve of CEO

72% positive business outlook

Emerald has an employee rating of 3.6 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emerald employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

213 reviews
5.0
Nov 5, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve been at Emerald for six years, and it’s been a genuinely positive experience. The company truly cares about its people — our voices are heard, and leadership makes a real effort to stay connected. We’re not an over-layered organization, so ideas move quickly and you can actually see the impact of your work. We are processed, but in a good way — structured enough to support productivity, not slow it down. And when things do get overly processed, Emerald invests in improving them. Right now, the company is going through a major transformation to streamline centralized systems, which shows a real commitment to progress. One of the things I value most is the transparency and open communication. We have monthly town halls where leaders share updates, answer questions directly, and listen to feedback. It’s rare to see that level of consistency and openness at a company this size.

Cons

Like any organization, there are challenges. It’s a fast-paced environment that requires some grit and an entrepreneurial mindset. You have to be proactive, adaptable, and willing to put in the work. But if you do, the rewards and opportunities for growth are absolutely there.

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Emerald Response
2mo
Thank you for sharing your experience and for your six years of contributions to Emerald. We’re pleased to hear you value the openness of our leadership, the ability to make an impact, and the transparency through regular communication like town halls. We also appreciate your acknowledgment of the pace and entrepreneurial mindset required to succeed here. Supporting growth, improving processes, and continuing to invest in systems that enable our teams remain key focus areas as we evolve.
1.0
Oct 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Good for entry level employees to get exposure to the events industry. Also they do a 401k match.

Cons

The company's sole focus is on numbers. Nothing else matters...employees don't matter, customers don't matter, and it seems that even the events don't matter anymore. The work culture is toxic and there is a strong "boys club" dynamic. Constant fire drills due to poor management.

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Emerald Response
2mo
Thank you for taking the time to share your perspective. We appreciate your recognition of the exposure the company provides for entry‑level employees and our 401(k) match. We take concerns about culture, management, and how employees and customers feel supported very seriously. Creating a respectful, inclusive, and well‑led environment where teams can focus on delivering meaningful experiences is critical to our success, and feedback like yours helps highlight where continued improvement is needed. If you’re open to it, we encourage you to reach out directly to so we can better understand and act on the issues you’ve raised. You can reach us at peopleandculture@emeraldx.com.
1.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

All I have to say - coming from someone in HR, do not work here. Good pay and benefits only.

Cons

Everything else. You will not feel valued.

Viewing 22 - 24 of 213 Reviews

Glassdoor has 231 Emerald reviews submitted anonymously by Emerald employees. Read employee reviews and ratings on Glassdoor to decide if Emerald is right for you.