Don't work here. - Team Manager ADT Employee Review

2.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Insurance options/coverage are pretty good

Cons

Management is a mess. The company has been bought and sold so many times, it feels like it isn't cohesive anymore. Policies change more often than they should, and often conflict with each other. Upper management does not listen to anyone below them.

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ADT Response
3w
We appreciate you taking the time to leave a review and for your long tenure in Rochester, New York. We’re glad to hear you found value in the benefits offered, and we appreciate your perspective on leadership. Creating an environment where employees feel heard is important to us, which is why we actively gather feedback through ongoing listening efforts, like the annual employee sentiment survey, to continue improving. If you'd like to share more details regarding your experience, please email recruiting@adt.com. Thank you for your 10 years of dedication to helping keep people safe.

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5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

great opportunities for appointments to see

Cons

travel around the entire state

4.0
Jul 14, 2026
Recommend
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Pros

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Cons

you might have to work mandatory overtime during hurricane season, large volume of calls, very fast paced, and you may deal with hostile or panicked callers.

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